Terms and Conditions

These terms and conditions (the "Terms and Conditions") govern the use of www.truecollectiveandco.com (the "Site"). This Site is owned and operated by True Collective and Co. This Site is a business service.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times. 

Sales of Service

These Terms and Conditions govern the sale of services available on our Site.

We are under a legal duty to supply services that match the description of the service(s) you order on our Site.

The following services are available on our Site:

• Virtual assistance
• General administrative support
• Social media support
• Website support, creation and design

The services will be paid for in full, through partial payment before the service begins and final payment once service is complete.

These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid (minus applicable administration charges). You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund. 


Your monthly subscription (if applicable) does not automatically renew. You will be notified before your next payment is due and must authorise that payment in order for your subscription to continue. Failure to authorise this payment will result in an automatic cancellation of your subscription.


Any costs or charges provided in a quotation for a customised package will remain valid for a maximum period of 14 days. Should the payment remain outstanding within that period, costs and pricing are subject to change.

Services shall only commence once partial payment of 50% or more, of the final cost, has been received. Estimated timeframe of services shall be discussed and agreed prior to this payment.

Once the service has been complete, the outstanding balance is required to be paid in full within a 7 day period.

We accept the following payment methods for our Site services:

• Bank transfer
• Stripe payment link

A service charge applies of between 1.4% and 3% on all transactions.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction. 

Intellectual Property

All content published and made available on our Site is the property of True Collective and Co. and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

You acknowledge and agree that we, True Collective and Co. retain ownership of all intellectual property rights of any kind related to the Site, including applicable copyright, trademarks and other proprietary rights. 

Usage Restrictions

Permission to use the Site is subject to the following and you agree that you will not under any circumstances:

• Access the Site for any reason other than your personal, non-commercial use solely as permitted by the normal functionality of the Site;
• Use the Site for the solicitation of business in the course of trade or in connection with a commercial enterprise;
• Use the site for any unlawful purpose or for the promotion of illegal activities;
• Interfere or attempt to interfere with the proper function of the Site; or
• Make any automated use of the Site or related systems, or take any action deemed to impose or potentially impose an unreasonable or disproportionately large load on our servers or network.

Limitation of Liability

True Collective and Co. will under no circumstances be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Irish Law.

If you are a business, True Collective and Co. will not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise arising under or in connection with these Terms and Conditions for:

• Any loss of profits, sales, business or revenue;
• Business interruption;
• Loss of corruption of data; information or software;
• Loss of anticipated savings;
• Loss of business opportunity, goodwill or reputation; or
• Any indirect or consequential loss or damage. 


Except where prohibited by law, by using this Site you indemnify and hold harmless True Collective and Co. subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of Ireland.


If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

Email: info@truecollectiveandco.com